How do I replace my Ventra Card?
Call 1.877.NOW.VENTRA (1.877.669.8368) or click here (log in, click “customer service”, then select “replace your card”), if your Ventra Card is registered.
How much is a new Ventra Card?
New cards cost $5, but the purchase fee is waived when you order online and is refunded as transit value if you buy one in person and register within 90 days.
Can I use my phone as a Ventra Card?
Ventra Card is now on Google Pay™ ! … You can quickly pay for rides on CTA and Pace with Ventra Card on Google Pay. Simply ‘wake up’ your Android device and then tap-and-go to pay for rides using transit value and passes. No need to carry a card, open an app or unlock your phone — it’s that easy!
How do I find my Ventra Card number?
Your Ventra Card information
For AMEX, it is a 4 digit number on the front of your card.
How long does a Ventra card last?
Your Card will work through the last date of the month. The new blue Ventra Cards have a much longer expiration date – up to 20 years! The expiration date for the blue Ventra Cards can be found on the back of the card. Ventra Cards on Google Pay, iPhone and Apple Watch do not have an expiration date.
Can you use a CTA card on pace?
CTA’s 30-Day passes and stored value cards – Chicago Card, Chicago Card Plus and magnetic strip transit cards – may still be used on Pace buses. … The new pass offers the same unlimited rides benefits of CTA’s 7-Day pass.
How do I get my $5 back from ventra?
The $5 Ventra Card purchase fee is refunded as stored transit value when you register within 90 days of purchase. Your account balance is protected if your Card is lost or stolen. If you don’t register your Card, you will lose unused balances on your account once your Card expires or if you lose your Card.
What is Pace Chicago?
Pace. Pace (suburban bus) runs buses throughout the suburbs (routes 208 and above) and many routes connect with CTA. Major routes run daily through mid-evening, every 30 to 60 minutes. You can use your Ventra Card to ride. Pace connects with CTA and Metra in dozens of locations.
Can I put money on my Ventra card online?
You can reload transit value online at ventrachicago.com, by phone at 1-877-NOW-VENTRA, via the Ventra Mobile App, at all CTA rail station vending machines and at more than 1,000 retailers and currency exchanges across Chicago.
Can two people use a Ventra card?
Paying for multiple riders
If you’re traveling with other people, Ventra Cards can be used for up to seven people at once. At train stations, each person should individually touch a Ventra Card that’s being shared, and enter when indicated.
Can you go negative on a Ventra card?
RTA Chairman: Ventra an “Unacceptable and Systemic Failure”
“The CTA does not lose any money when a customer boards trains or buses with a Ventra card that has a negative balance,” Chase said. “The CTA is paid fully and immediately for each trip taken. Cubic bears all risk for any customer with a negative balance.
How do I add an already registered Ventra card?
Can I use my Ventra card twice in a row?
Yes, but you will miss out on transfer options, which is a reduced fare for a 2nd ride within two hours.
Why is my Ventra Card suspended?
Riders who have negative balances may notice a “suspended” tag on their account. Add more money or contact Ventra customer service if the negative balance should not have occurred because there was money in the account or you have an active unlimited pass. … Money and passes can also be auto-loaded.
How do I delete my ventra account?
PII and optional account information can be reviewed and edited as discussed below under “Updating Personal Identifying Information.” Ventra customers can close their account at any time by contacting Ventra Customer Service at (877) NOW-VENTRA.
How do you get a reduced fare on CTA?
Visit the RTA’s Web site(Opens in a new window) or call (312) 913-3110 to apply for the RTA Reduced Fare Permit. You’ll need your permit to ride at a reduced fare.
Can you use Ventra card on bus?
With Ventra Card on Google Pay, riders can tap their Android device on CTA trains and buses and Pace buses to pay for rides using transit value or passes.
How do I remove a Ventra card from the app?
On your iPhone, open the Watch app. Select the Wallet and Apple Pay option. Select the Ventra card you want to remove. Select Remove This Card.
Is CTA free?
Chicago can ring in the New Year responsibly by catching a safe and convenient ride home with the CTA. The CTA reminds customers that beginning tonight at 10 p.m. through 4 a.m. Wednesday, CTA’s “Penny Rides” program means bus and train rides will again be free for customers.
Can you buy Ventra cards at Walgreens?
Walgreens will begin offering Ventra cards at 159 locations shortly after the September launch. … In addition to purchasing the Ventra Card at retailers, customers will also be able to add passes and transit value to their Ventra Card at these locations.
Can I use Ventra card on Metra?
Yes. If you’ve created a Ventra account you can log in and use transit value from that card’s account to buy a Metra mobile ticket.
Is the blue line safe in Chicago?
‘ The CTA Blue Line is a busy route. It ushers riders downtown and gets people out to O’Hare International Airport. … “The Blue Line is usually very safe.
Is the Chicago L safe?
In fact, the L has been safer than ever over the past five years since the Chicago Transit Authority’s much-publicized expansion and installation of a $26 million surveillance network consisting of 3,600 cameras on rail cars and platforms.