The Outspan Hospital Description
Outspan Hospital is a one stop shop for delivery of healthcare services to both inpatients and outpatients. The Hospital mission of delivering the highest quality of healthcare to our patients and clients on a daily basis has consistently ensured quality outcomes that positively impacted our patients, their families and the entire community.
Our superior medical services are driven by cutting edge technology enhancing efficiency in delivery of services. The Outspan Hospital operates a twenty four hour outpatient department and has a standby highly mobile emergency rescue team capable of evacuating critically injured patients.
It is the necessity of having quality healthcare at an affordable cost particularly in Mount Kenya region and in this country as a whole that motivated the proprietors of Outspan Hospital to start it. There existed glaring imperfections in the local market for healthcare, with the government and mission hospitals as the key players, but unable to make go of the demand for quality healthcare. Hence, building and starting The Hospital was found as the solution that could alleviate this glaring need and at the same time offer the investors, who are patriotic Kenyan professionals, an opportunity to rise up to their social responsibility and improve the standard of healthcare in Mt. Kenya region and the country as a whole.
The outpatient department of the hospital was the first to be opened on 6th August 2001. The outpatient department consisted of the reception, consultation rooms, the laboratory and the pharmacy. This was soon followed by the inpatient department with an initial bed capacity of 21, on 24th September 2001. Currently, Outspan Hospital is now a fully fledged general hospital with an inpatient capacity of 100 beds. It is owned by Nyeri Medicare Services Limited, a company which was incorporated on 3rd March 1996 with the sole purpose of starting a hospital in Nyeri town. The company directors are the proprietors of the hospital.
We the Outspan Hospital community, strongly believe in our core values which are driven from our vision and mission statement. These values have resulted in an inbuilt culture, over the last seven years that we have been in existence, which have contributed to our steady growth from an outpatient clinic situated at Vera Towers in Nyeri town, to a fully fledged hospital that we are today. Our inherent strengths arising from these values hold a promise for a very bright future.
The Outspan Hospital Vision
To be a national reference institution in the provision of the highest quality healthcare at an affordable cost.
The Outspan Hospital Mission
We shall go all out to provide the highest quality of healthcare to all our patients and clients at an affordable cost. We will comply with the most stringent possible international standards to ensure that our Patients and clients undergo no risk while being served in this institution. We shall achieve this by
Providing an efficient, customer focused and friendly service coupled with continuous improvement in technology and training. We aim to create a partnership in good health of trust and respect with all our patients and clients.
The Outspan Hospital Core Values
Outspan Hospital believes in a hospital community whose members:
- Trust, fear and acknowledge God in all their transactions.
- Are honest and have integrity.
- Are committed to continuous quality improvement.
- Espouse team work and create a motivating environment for all.
- Are creative and innovate in anticipating and meeting the needs of their customer.
- Are equipped with the latest skills necessary to provide the best customer service.
- Turn intentions into reality within schedule.
- Seeks consensus in making key decisions.
- Create and maintain goodwill within the community
- Take care of the environment and make it secure for all.
The Outspan Hospital Photo
The Outspan Hospital Services
- Out Patient
- In-patient
- Pharmacy
- Laboratory
- X-Ray / Imaging Department
- Theater
- Physiotherapy
- Dental Services
- Psychology Services
- Chaplaincy
- Intensive Care Unit
Service Charter
- Outpatients will be attended by a clinician within 30 minutes after registering at the reception.
- All other outpatient services will be given within 15 minutes after registering at the reception.
- Admission process will take 15 minutes.
- Hospital bill estimates will be availed within 10 minutes by the billing officer from the time of request.
- Telephone calls will be answered within 3 rings.
- Our staff members will wear identification badges while at work.
- Resident doctors ward round will be conducted every morning from 8 am.
- Written correspondences will be replied within 14 days from date of receipt.
- Discharge process will be completed within 2 hours from the time the doctor discharges.
- The patient Discharges will be done between 8 am and 6 pm except on Sundays and public holiday
The Outspan Hospital Clinics
- Surgical Clinic
- Psychiatric Clinic
- Ear Nose and throat (ENT)
- Medical Clinic
- Pediatric Clinic
- Diabetes Clinic
- Cardiovascular Clinic
- Gynecological Clinic
- Neurological Clinic
- Eye Clinic
The Outspan Hospital Contacts
Type: Other Hospital
Owner: Private Enterprise (Institution)
Status: Operational
Province: Central
County: Nyeri
District: Nyeri Central, Nyeri
Division: Municipality
Location: Mukaro
Sub-Location: Kamakwa
Constituency: Nyeri Town
Nearest Town: Nyeri Town
Landline: 061-2030742
Mobile: 0722-175672 / 0722696901
Email: info @outspanhospital.org
Web: http://www.outspanhospital.org/
Status: Operational
Number of Beds: 94
Number of Cots: 0