CHAPTER ONE
INTRODUCTION
The management policy has become pervasive as an integral part of an employee in most federal parastatals. The effect of the current economic recession on the nation have become so tense that the salary earned by employees can no longer accommodate the numerous needs. Thus, the important role these management policy in business organization today can never be emphasized.
PHCN is one of the numerous federal parastatals which have continue to offer some package for its employees over the years. The ultimate aim has been to increase the quality and volume of service offered by PHCN to its billions of customers nationwide, upon all this packages being offered to PHCN workers. Their various customers seem generally to be dissatisfied with the quality of services. It is against this background that the researcher intends to find out whether such a management policy is a enough criteria that should motivate the worker for increase productivity.
1.1 BACKGROUND OF THE STUDY
NEPA is one of the numerous public enterprises established by the federal government with the primary aim of providing Electrical services to Nigerians and other people living within the country. This enterprise is also designed to generate fund and make profits from its operations and render accounts to federal government.
However, at present, the quality of services offered by PHCN is noting to write home about. Private individuals and organizations in the country had always had one complaints or the other with regards to the quality of services they received from PHCN.
Most places in the country hardly have assessed to electricity and those that have assessed do not enjoy it due to its unsteady nature. Despite all these some have continued to receive electricity bills even when it is not steady or functioning for a long period of time. There are usually series of interference mostly in business centers. Company or organizations while running their business activities.
In the final analysis, the worker blames their inefficiency on their poor conditions of services. Some of them claim that they have no incentives at all that would make them happy. Yet, to most Nigerians PHCN is a gold mine for old any young one that grows economically in the public sector.
PHCN had always undertaken among other things a review of salary structure and management policy. This management policy thus becomes a corporate strategy which amounts to costs. The fear there is that if these beautiful management policy are actually implemented with a reciprocal increase in productivity on the part of the employees, the aim of these management policy would be defeated, and the organization may begin to loose its customers if proper management is not given to such organization and may soon collapse like its counter-parts, such as the Nigeria Railway Corporation, the Nigeria Cola Corporation and others.