CHAPTER
ONE
INTRODUCTION
1.1 STATEMENT OF THE PROBLEM
Any business
organization either public or private holding be it profit oriented or socially
oriented that desires rapid development in all its ramifications would neither
despise nor neglect modern communication. This is because communication is an
essential tools of achieving the organization goals both within and outside the
country.
1.2 PURPOSE OF THE STUDY
The purpose of this
study is to investigate:
i. The
modern communication tools available to Nigerian business organization
ii. The
impacts of modern communication on the performance of business organization
either positively or negatively.
1.3 SIGNIFICANCE OF THE STUDY
This study will
highlight the impacts of modern communication on performance of business
organization. It will also throw more light on how the effective communication
is paramount in Kwara Ethnix Designs Industries Ilorin and in our society at
large. The result is expected to be of help in the following ways.
– To
serve as check and balance on management function especially when making
decision or planning for the business which futuristic in nature.
– It
will motivate the businessman to take care of and adopt modern means of
communication in the business organization.
– It
should also be noted that the development for modern communication plays a
vital role in business organization today.
– The
aims of studying the impact of modern communication on the performance in
business organization is to draw the attention of both the management and
workers of an organization to the essence of communication.
– As
serve as a guide, reference or material for researchers who will be taking
communication as their research topic or project.
Lastly, this focus and
study bridges a gap between “olden and modern means of communication on the
performance of business organization and only the people or organization with
capital (fund) will be able to afford or acquired and maintain the modern means
of communication.
1.4 SCOPE OF THE STUDY
Modern communication
covers a large area thus only important areas will be touched as deemed
necessary by the researcher so that efforts will be made to limit emphasis on
some selected topics that are closely related to modern communication. However,
emphasis will mostly be on the chosen case study, that is Kwara Ethnix Designs
Industry Ilorin.
1.5 LIMITATION OF THE STUDY
The scope covered in
this study is Kwara Ethnix Designs Industry Ilorin,
due to time and financial constraint, the study will be limited to the impacts
of modern communication on the performance of business organization (A case
study of Kwara Ethnix Design Industry Ilorin).
1.6 HISTORICAL BACKGROUND OF KWARA ETHNIX
DESIGNS PLC
Kwara Ethnix Designs
Plc is an indigenous furniture manufacturing company established in the year
2005 through a memorandum of understanding (MOU) between Ethnix Design South and Kwara State Government. The head office is situated
at
.
Kwara Ethnix designs
Plc (KENPLC) produces a range of furniture in various styles, namely Sofas,
Armchairs, Wing-backs, Tub, chair for office etc. KENPLC intends to produces a
defined range of product and styles for individual, government and corporate
customers.
The company owns over
100 sophisticated machines both for case goods and upholsteries materials. KEN
PLC’s day-to-day operation is managed by the under listed personnel.
1. Mr.
Ismet Osman Penniken is Chairman/CEO ()
2. Alhaji
T.A. Abdulkareem FCCA, ACA is the vice chairman (Kwara State Accountant
General)
3. Maxwell
Morgan, is the Executive Director (British)
4. Peter
Onayalongha LLB, BL is the company secretary and legal adviser
5. Sheriff
Abdulateef, ACA is the finance manager.
6. Joseph
Musi is the manager logistics ()
7. Alhaji
Abdulkadir Alanamu is the marketing/sales manager
8. Surajudeen
Onitola is the factory manager
Since it’s inception
the company have carried out numerous furniture/furnishing jobs for several
high profile clients, including holds, cooperate entitle, universities,
ministries, states and local governments. Among them are:
(a) Furnishing
of the entire blocks at federal palace hotel,
(b) Furnishing
of Ikoyi Hotel (now southern sun)
(c) Furnishing
of a 3 block at Kwara Hotel Ilorin
(d) Provision
of furniture to the staff quarter, students hostels, lecture hall and office at
Kwara state university, Malete
(e) Furnishing
of governors lodge and office complex Ilorin etc
The Department in the
organization are:
– Administrative
Department
– Purchasing
Department
– Sales
Department
– Raw
Materials Department
– Production
Department
– Technical
Department
– Silicate
Department
– Auditing
Department
1.7 DEFINITIONS OF TERMS RELATING TO THE TOPIC
A. Modern
Communication: The development of technology that has taken place in the
process of sending, giving and receiving information, fact and ideas.
B. Performance:
The act of process or performing a task and action
C. Effective:
Piece of information put across that produce feedback (result)
D. Business:
It’s organization established mainly for the purpose of producing and
distributing goods and services with view to making profits.
E. Organization:
Group of people with special purpose
1.8 RESEARCH HYPOTHESIS
This study seeks to
provide answers to the following questions
1. Does
modern communication contribute to the development of business organization?
2. Does
lack of effective communication affect workers efficiency?
3. Can
there be existence of business organization at all without communication?
4. Does
lack of effective communication in the performance of business organization
have negative effect?
5. Communication
tools helps in the performance of business organization either positively or
negative.