INVESTIGATING INTO THE PROBLEMS OF PERSONNEL MANAGEMENT AND ITS EFFECT ON WORKERS PRODUCTIVITY WITH SPECIAL REFERENCE

ABSTRACT

This topic of
this study is the investigation into the problems of personnel management and
its effect on workers productivity in some selected business organisations in
Aguata Local Government Area. personnel management has taken up a very wide
dimension in the company managerial scope. The position of personnel manager or
personnel management has been so indispensable such that the absence of this
managerial arm constitutes many problems. Since some organizations or
industries are purely profit oriented, it is quite a big responsibility on the
part of the employer to make the working condition suitable and attractive to
the employee for maximum output in production. The sole responsibility of this
working condition is channelled through the personnel manager who serves as a
link between the employee and employer. The investigation was carried out under
the following headings: Chapter two deals with different people’s opinion about
the topic. This comes under literature review. Literature review of this study
was discussed under general aims / objectives of personnel management, the
management, the roles of personnel management, the motivation of personnel
management and the benefit of a well-organized personnel management unit.
Chapter three deals with methodology, that is, method of collection of data,
sources of data, population of the study, population sample, return of
questionnaire, and description of instrument used. Chapter four deals with data
presentation and analysis is based on the responses obtained from respondents
(workers) of the selected organizations in Aguata Local Government.            Finally, chapter five deals with
findings, summary of the principal findings, conclusion & recommendation.

CHAPTER
ONE

BACKGROUND
OF THE STUDY

Management, the life-wire of any
organization, is the most precious part of civilization. One of the most important
responsibilities of any organization is the management and development of
people. Without management, an organization is but a muddle of men and
machines. It is the human factor, which binds a group together and motivates it
towards goals. Management activities such as planning, organizing and decision-making
are dormant untill the manager triggers the power of motivation in people and
guide them towards their goals.

Personnel management according to
Ojiakor (2011) is “that part of human resources which co-ordinates, controls
and directs other resources, such as materials, money, etc to achieve the
desired objectives. This definition has two implications. Firstly, personnel
managers are concerned with managing activities involved in optimizing the
performance of the human resources.

 Ibekwe (1984) defines personnel management as the
directing, co-ordinating and controlling of all the responsibilities for supply
of required human resources and optimizing their performance.

Adam (1966) defines personnel
management as “the organizing and training of people at work with the objective
of getting each employee to make the highest possible contribution to the
success of organization and to be happy in his work”.

Therefore, personnel management is
indispensable to all organizations and other collective enterprise since
industries and organizations are purely profit oriented. It is quite a big
responsibility on the part of employer to make the working condition suitable
and attractive to the employees for maximum output. The sole responsibility of
this working condition is channelled through the personnel manager who serves
as link between the employees and the employer.

Sometimes, organization performs badly
in the short run because of adverse external circumstance beyond managements
ability. All these shortcomings of personnel management moved the researcher to
study the problems of personnel management based on selected business
organizations in Aguata Local Government Area.

STATEMENT
OF PROBLEM

There are shortcomings in the
management of the selected business organizations. These organizations include
Rozons hotel and G.U.O transport company all in Aguata  Local Government Area. Personnel management
service has certain problems militating against its efficiency, which is
assumed to be.

Lack of understanding among the
personnels and the management lacks skills in the field of work and also may be
inadequate working equipment and facilities. This may imply that in spite of
the effort of these organizations personnel management programme has certain
factors hindering its progress. It is therefore the intention of this research
to find out the actual problems of the personnel management in the selected
business organizations and its prospects with a view to recommending the ways
and means of solving the problems for its optimal performance.

THE
PURPOSE OF THE STUDY

The main purpose of this study is to
examine the problems of personnel management and its effect on workers
productivity in the selected business organizations in Aguata Local Government
Area.

Specifically the study is also aimed
to

a        Evaluate how communication process
affects the personnel management in selected business organizations.

b.      Determine how the working condition at the
organization favourable to workers.

It is hoped that discovery of these
problems will enable the managers of the selected business organizations to
become effective managers thereby making himself and people working for him
happy.

RESEARCH
QUESTIONS

To facilitate the advancement of the
study, the researcher raised the following research questions:

i        To what extent is the working condition
at the business organizations favourable to workers?

ii       How does communication process affect the
personnel management and workers in the selected business organizations in
Aguata Local Government area.

SIGNIFICANCE OF THE STUDY

The researcher hopes that at the end
of the study he will give solutions and possible recommendations to the
problems posed by the personnel management.

The
significance of this study is also aimed at benefiting managers especially in
the selected business organizations who organize, control and direct all the
human resources in business organizations in order to achieve a common goal. It
is also hoped that this study will be beneficial to those in the organization
and be of immense value to students of this discipline who would like to
explore more on the study of the problems of personnel management.

LIMITATION OF THE STUDY

        The
scope of this study is limited to the problems of personnel management in the
selected business organizations in Aguata Local Government Area. Again, the
time allowed to complete this research may be short, and there might be financial
constrain because this research may require a lot of fund to prepare and
distribute questionnaires and he final report.

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