Can you message someone on Mercari?
Direct Messaging for Sellers and Buyers
With Mercari, it is possible for buyers and sellers to communicate directly. If you are interested in a seller’s products, you can communicate with them without the interference of third parties.
How do I contact Mercari customer support?
Mercari eSEF market support
They can be emailed on contact@mercari.com.
Is there a phone number to call Mercari?
If you suspect that you may be a victim of fraud or other criminal activity, please call us at (888)325-2168 or report your suspicions to law enforcement.
How do I contact Mercari by email?
If you have any questions or requests, please contact us in our Help Center within the mobile app or website or directly at contact-us@mercari.com.
Can u get scammed on Mercari?
There is no single scam associated with Mercari. However, there are many different complaints from sellers and buyers who use the site, partially because Mercari withholds funds from sellers until buyers are satisfied with their purchase. Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do.
Will Mercari refund me if I get scammed?
You have 3 days after confirmed delivery to request a return. Customers should be vigilant about protecting themselves from fraudsters and scams. Fraudulent transactions may result in the loss of your money with no recourse.
Is Mercari or eBay better?
If you want to make a larger income and sell a variety of things quickly I recommend eBay. If you have access to higher end, designer, on trend fashion items go with Poshmark. If you prioritize ease of listing and want to sell a large variety of items go with Mercari.
What happens if you don’t ship within 3 days Mercari?
If you don’t submit the seller’s Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. After the transaction is rated, no refunds or returns can be made. If the package says delivered but you haven’t received it, reach out to us. We‘re happy to help.
What sells the fastest on Mercari?
The top-selling items on Mercari are typically the same as the top-selling items on the rest of the internet.
The Top Selling Items on Mercari in 2021
- Small Electronics (cameras, phones, speakers, etc.)
- Video Games and Gaming Systems.
- Trendy/Designer Clothing.
- Purses & Bags.
- Outdoor/Sporting Goods.
What happens if you don’t rate a buyer on Mercari?
If you don’t rate, or we don’t hear from you, within 24 hours of receiving a Rating request, we‘ll rate the seller on your behalf. We only auto-rate if we can confirm the delivery with a valid tracking number. Once the transaction is rated, the funds are released to the seller.
Does Mercari protect sellers?
We’ve got you covered. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. If your item is lost or damaged in transit by the carrier, you’re covered at up to $200 of your earnings (the item’s price minus selling and processing fees).
Who pays return shipping Mercari?
Does Mercari pay for the return label? For orders using a Mercari prepaid label, the cost of return is covered. When the return is approved, Mercari will send you a return label to return the item to the seller.
Can you return items from Mercari?
What’s Mercari’s return policy? A buyer can request a return within 3 days of confirmed delivery if one or more of these apply: The item is not as it was described in the listing.
Can you say no returns on Mercari?
Sellers are required to accept all returns approved by Mercari. Check out our Return Policy for more details. We‘re currently experiencing a technical issue with inquiry submissions.
Does Mercari do partial refunds?
Mercari doesn’t process or permit partial refunds. Instead of receiving a partial refund, we recommend that the buyer decide whether they want to keep the item or return everything to the seller to receive a full refund.
How do I refund someone on Mercari?
The buyer has to request a return, and Mercari will decide if they will get one. DO NOT respond to requests for reimbursement. If the return is approved, they will get a mailing label to send the item back to you, and when it gets to you, then Mercari will refund them.
Can you sell fake items on Mercari?
Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform.
Can you cancel a sale on Mercari?
There isn’t much you can do unfortunately. If they keep cancelling regardless of the reason, they‘ll eventually get in trouble with Mercari. You can try messaging the seller, but if they cancelled and relisted they obviously don’t really care about you as a buyer and it likely won’t accomplish anything.
What happens if you delete Mercari?
Any remaining balance or Mercari Credits in your account at the time of deletion will be forfeited. Note: You‘re not able to delete your account through our website at this time.
Is Mercari having technical issues?
The Mercari app is experiencing technical issues. Our teams have been informed and are investigating a fix. We apologize for the inconvenience…
Is poshmark site down?
Poshmark.com is UP and reachable by us. The above graph displays service status activity for Poshmark.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.