How do I file a complaint with the Joint Commission?
The public can also submit a complaint to The Joint Commission via The Joint Commission’s website: www.jointcommission.org. Scroll down to “Filing a Complaint.” The Joint Commission also has a complaint telephone number at (800) 994-6610 where you can speak to a Joint Commission representative.
What do I report to Joint Commission?
Summarize the issue in no more than two pages and provide the name, street address, city and state of the accredited health care organization. For more information, call The Joint Commission’s toll free complaint hot line, (800) 994-6610, 8:30 a.m. to 5 p.m., Central Time, weekdays.
How do I email the Joint Commission?
- Online: http://www.jointcommission.org/report_a_complaint.aspx.
- E-mail: complaint@jointcommission.org.
- Fax:
How do I talk to a Joint Commission surveyor?
Be courteous and respectful. Keep your communication concise and positive. Answer questions truthfully in clear, simple terms based on your everyday practice. Ask for clarification if you don’t understand what the surveyor is asking.
What are Joint Commission standards?
Joint Commission standards are the basis of an objective evaluation process that can help health care organizations measure, assess and improve performance. The standards focus on important patient, individual or resident care, and organization functions that are essential to providing safe, high quality care.
What are the 5 P’s of patient care?
During hourly rounds with patients, our nursing and support staff ask about the standard 5 Ps: potty, pain, position, possessions and peaceful environment. When our team members ask about these five areas, it gives them the opportunity to proactively address the most common patient needs.
Can the Joint Commission shut down a hospital?
Accrediting agencies like the Joint Commission can also revoke a hospital’s accreditation, which would have the effect of cutting off Medicare funding and many private insurers’ funding. But that’s not seen as a credible threat, either.
How do I prepare for Joint Commission?
5 Tips to Help Pass Joint Commission Accreditation Surveys
- Identify Discrepancies between the Guide and Current Practices.
- Learn from Other Organizations’ Failings.
- Get Rid of Corridor Clutter.
- You Never Get a Second Opportunity to Make a Good First Impression.
- Keep up to date with Joint Commission’s Current Hot Topics.