How do I contact Apple about an app purchase?
Go to reportaproblem.apple.com. Sign in with your Apple ID and password. If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it. Follow the instructions on the page to choose the reason why you want a refund and submit your request.
Can I call Apple support?
How to Call Apple Customer Support by Phone. You can contact Apple’s customer support by calling 1-800-275-2273 in the United States.
Is calling Apple support free?
How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law.
Is it free to chat with Apple support?
Much like Apple handles support calls over the phone, soon only customers within their warranty period will be able to access online chat support through getsupport.apple.com for free. Previously all online support chat features were available for free to users worldwide.
How can I text Apple?
You can send a text message to one or more people.
- Tap. at the top of the screen to start a new message, or tap an existing message.
- Enter the phone number, contact name, or Apple ID of each recipient. Or, tap. , then choose contacts.
- Tap the text field, type your message, then tap. to send. An alert.
How do I send an email to Apple?
If you want to contact Apple about an issue you are having, depending on the product or service, they will have email, chat, or phone options on https://getsupport.apple.com/ (It won’t give you an email address until you submit the case and get the email confirmation in your email).
How do I send a text to a number?
Send a text message
- Open the Voice app .
- Open the tab for Messages , and then tap Compose .
- From your list of contacts, tap the person you want to send a text message.
- At the bottom, enter your message, and then tap Send .
- Enter a contact’s name or phone number.
How do I send text message instead of iMessage?
How to Send SMS Text Messages Instead of iMessage
- Tap and hold on the message you want to send as a text.
- From the pop-up menu, select “Send as Text Message”
How do you send iPhone text messages to email?
Fortunately there are a few different options for sending text messages as emails on your iPhone.
How to Forward a Text to Email on an iPhone
- Open Messages.
- Find the text to forward.
- Tap and hold on the text, then choose More.
- Touch the forward icon.
- Enter the email address, then tap Send.
How do I get my iMessage back to blue?
Quit the Messages app (Double press your home button and swipe up on the Messages app). Go to Settings > Messages and Turn OFF and then back ON your iMessage option.
How do I send text message instead of iMessage on iPad?
Open Settings on your iPad.
- Under Messages, turn iMessage on.
- Tap OK on your iPhone.
- Open Settings on your iPhone.
- Tap Messages.
- Tap Text Message Forwarding.
- Turn on the switch next to an iPad.
- Find the code on your iPad.
- Enter that code on your iPhone and tap Allow.
Why can’t I send texts from my iPad?
There are several reasons for this: The person that you sent the message to doesn’t have an Apple device. iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.
Why do I get message failed to send on iPhone?
If your iPhone is not sending messages, first make sure your phone has service, as the issue may be with the Wi-Fi or cellular network, not your device itself. Check in your iPhone’s Settings app that various messaging options are turned on so that your phone can dispatch texts if iMessage fails.
Can receive but Cannot send text messages?
If your Android won’t send text messages, the first thing you should do is make sure you have a decent signal — without cell or Wi-Fi connectivity, those texts are going nowhere. A soft reset of an Android can usually fix an issue with outgoing texts, or you can also force a power cycle reset.
Why do some text messages fail to send?
An often overlooked problem is an incorrectly set SMSC number. If you have an incorrectly set SMSC, you will still receive text messages because the other person’s SMSC is forwarding the messages directly to your SIM number. But your text messages fail to send because your texts are not reaching your carrier’s SMSC.
Why can’t I call or text a certain number?
If your phone can’t connect to a certain number then there is something going on with that number. The phone could be turned off or the voice messages are full or some other issue with the phone. The other possibility is that their phone is working ok and they don’t want to hear from you.