How to cancel your 24 Hour Fitness account

About 24 Hour Fitness

24 Hour Fitness is a fitness center chain. It was founded in 1983 by Mark S. Mastrov. The owners of 24 Hour Fitness is AEA Investors and Ontario Teachers’ Pension Plan. The company is privately owned. The headquarters are located in San Ramon, CA. There are over 400 gym locations throughout the United States. In Washington, there are 21 clubs. In Oregon, there are 14 clubs. In California, there are 228 clubs. In Nevada, there are 13 clubs. There are 5 clubs in Utah. There are 29 clubs in Colorado. In Texas, there are 73 clubs. Florida is the only southern state that has 24 Hour Fitness locations and has 19 clubs within the state. On the east coast, there are 3 clubs in Virginia, 2 clubs in Maryland, 10 clubs in New Jersey, and 17 clubs in New York. There are also 8 club locations located throughout Hawaii.

24 Hour Fitness offers state-of-the-art gym equipment that you can easily work out on to fulfill your weight-loss needs. There are also classes available. The Strength class allows you to get stronger and challenges every muscle. Cardio is available to help you burn calories and better your body. Yoga classes are available for those who want to relieve themselves of stress and uncover their real strength. Pool classes will allow you to work on your joints in a low-impact way. Cycle classes are full of fun and allow you to work your full body out. If you like a little aggression, there are Martial Arts classes available. You can display your moves, have a little fun, and lose weight with some of the dancing classes that are offered. If you like high-intensity workouts, HIIT Training is available. Pilates and Barre classes are available to help you strengthen and sculpt your body. Active Aging classes are available to help you maintain your health and remain active.

Memberships are available for individuals and families. You can try out the gym first by taking advantage of the 3-day pass. If you would like to cancel your 24 Hour Fitness membership, follow the cancellation instructions on this page.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Billing Address
Account Number
Date of Birth
Amount of Last Charge
Password
Username
Email Address
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge

How to Cancel 24 Hour Fitness by Certified Mail

Step 1. Write up a letter and request cancellation within it. Provide all of your account info as listed. Sign and date the letter and keep a copy for your records.
Step 2. Head to the post office to use certified mail and send your letter to the address provided to you by the gym
Step 3. Contact the business at the phone number for the gym you signed up at or attended most frequently after your letter is received to ensure your account is cancelled
Step 4. Ask for a verbal confirmation code or email as proof of your cancellation
Step 5. Retain the confirmation information you’re given

How to Cancel 24 Hour Fitness by Phone (Live Agent)

Step 1. Contact the business at the phone number for the gym you signed up at or attended most frequently
Step 2. Ask for information about cancelling your account
Step 3. Provide the agent with your account info
Step 4. Ask if you are in a contract or free to cancel
Step 5. If asked to send a letter follow our instructions to do so!
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