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How to cancel ticketmaster tickets

Can you cancel tickets on Ticketmaster?

Purchased tickets through Ticketmaster are non-refundable. In some cases, Ticketmaster’s Fan Guarantee will provide an opportunity to cancel/refund a purchase within 24 hours after the purchase.

How do I get a refund from Ticketmaster?

If refunds for your event are approved by the Event Organizer, you will see a “Request a Refund” link in your online account. After submitting your request, your refund will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer.

Can Ticketmaster refuse refund?

If you decide not to attend an event, Ticketmaster will not issue exchanges or refunds after a ticket has been purchased.

Can you get a refund on See Tickets?

Tickets purchased are strictly non-transferable and non-refundable. The only time we would offer a refund is if the event is cancelled, moved to another date, or if details of the event are significantly changed after an order is placed (significant changes being a change of headline act (concerts only) or venue).

How long does see tickets take to refund?

Refunds are automatically credited back to the original source of payment and will take 28 working days to clear. If there are any issues refunding you, we will contact you via email for new details. More information can be found here if you have new card details.

Can I get a refund if my concert is postponed?

POSTPONED EVENTS. If an event is postponed, rescheduled, or moved, your tickets are still valid for the new date and no further action is required. Emails will be sent to ticket holders notifying them of any available refund options for the event.

How do I get a refund from Ticketmaster rescheduled?

If your event is cancelled, we’ll usually issue a refund automatically. If your event is rescheduled or postponed, we’ll need you to return any tickets you’ve received to our address below, and once we have them back we’ll refund the face value plus the service charge onto your card.

How do I get a refund from Ticketmaster for a rescheduled event?

If your event has been cancelled or rescheduled, and you have received information that your event has been opened for refunds, please use our contact form to apply for your refund. The refunded amount will be transferred back to the card you used to purchase the ticket(s).

What happens if a concert is postponed?

If your event is postponed, the event organizer is still trying to reschedule your event; if they do, your tickets will remain good for the rescheduled date. If your event has been rescheduled, and the event’s organizer is offering refunds, this option will be visible under the event in your Ticketmaster account.

Does postponed mean Cancelled?

“Canceled” means that what was planned or scheduled to happen is no longer happening, due to whatever reason. “Postponed” means that what was planned or scheduled to happen is going to happen, but at a later time than it was originally planned.

How long is Ticketmaster taking to refund?

You should expect to receive your refund in as soon as 30 days. Note that if your event was canceled and you purchased tickets via Ticketmaster, you will automatically receive a refund and there is no need to reach out to Fan Support.

Can I sue Ticketmaster?

Judge Rules That Ticketmaster Can‘t Be Sued Over Its Terms of Service Because One of the Terms Is That You Can‘t Sue Ticketmaster.

How do I file a complaint against Ticketmaster?

You may also contact customer service by calling 1-800-653-8000 or call the 310-867-7000 number at the corporate offices. If you prefer you may address a letter to Ticketmaster CEO Michael Papino at 9348 Civic Center Drive, Beverly Hills, CA 90210.

Who regulates Ticketmaster?

STAR is the self-regulatory body for the ticketing industry in the UK.

Why are Ticketmaster fees so high?

Ticket prices are usually determined by the venue and performer so if the performer is popular and demand is high, then ticket price is expensive. Ticketmaster and all resale sites charge so called Service Fee which is going to be their revenue.

How does Ticketmaster get their tickets?

The standard tickets sold on Ticketmaster are owned by our clients (venues, sports teams or other event promoters) who determine the number of tickets to be sold and set the face value price. In the case of resale tickets, listing prices are determined by the seller, which can include fans or season ticket holders.

How much does Ticketmaster charge per ticket?

It’s not until one clicks through the site that the fees are broken down, with a $2.50 facility charge, which goes to the venue operator, and a $7.80 “convenience charge,” some of which goes to Ticketmaster, the promoter, credit card companies and artists. Yet the actual cost of the ticket still isn’t $40.30.

How much does Ticketmaster charge to resell tickets?

Creating a listing to sell your tickets is always free. However, when your tickets are sold, a service fee is collected from the total selling price of your tickets. During the setup process you’ll be able to view all of the details before finalizing your ticket listing.

Why won’t Ticketmaster let me sell my tickets?

Not all events or tickets are available for Fan-to-Fan Resale. If you don’t see a Sell Tickets button or it’s grayed out, selling your tickets through Ticketmaster is not available. In order to resell your tickets for events in the US, you must have a US bank account.

How do I avoid Ticketmaster fees?

The best way to avoid Ticketmaster/Live Nation fees is to purchase directly from the venue box office. As a bonus you may be able to negotiate a steep discount on last minute purchases, especially if you have cash.

Can I sell my tickets back to Ticketmaster?

How do I sell my tickets on Ticketmaster? Login to your Ticketmaster Account. Find the ticket (or tickets) you no longer need. We’ll automatically reissue most tickets to the buyer.

What happens if no one buys your tickets on Ticketmaster?

What happens if my tickets don’t sell? Your tickets will remain available for purchase until the event start-time. Once the event start-time passes, any tickets that have not sold will be placed back into your account and will be available for your use.

Are Ticketmaster resale tickets safe?

Because safe and secure matters

But with Ticketmaster, tickets transferred or resold to you are 100% Verified and reissued to you, so they can’t be counterfeited.

Can I sell tickets from Ticketmaster on StubHub?

Ticketmaster doesn’t allow resell on their site for all events. However, you can sell those tickets on StubHub or any other marketplace.
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