EFFECT OF STAFF WELFARE AND MOTIVATION ON THE PRODUCTIVITY OF A SECRETARY

CHAPTER ONE

INTRODUCTION

1.1     BACKGROUND OF THE STUDY

          Most organizations achieve remarkable success in their operations not only because they operate in good environments, or because they are capable of competing favorably with other organizations but most because the management (or those at the helm of affairs) of such organizations provide them with the incentives that make their work worth enjoying.

          They appreciate the fact that no organization perform efficiently and effectively if the human elements are not adequately motivated. The provision of those things (incentives) that ginger workers to work in an organizations have helped organizations to create the enabling environment for better performance among the workforce.

          As noted in Koontz (1982), managing involves the creation and maintenance of an environment for the performance  of individuals working together in groups towards the accomplishment of a common objective, it is obvious that the manager cannot do this job without knowing what motivates people.

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