EFFECT OF SALES PROMOTION ON BRAND LOYALTY FOR COCA-COLA SOFT DRINK

ABSTRACT

This project work was focus on the sale promotion and brand loyalty for coca-cola soft drink in Enugu state with a particular reference of Nigeria  Bottling Plc, the problem the researcher tackled were to find out if the customer of Nigeria Bottling Plc help to create awareness of their product, stimulate and arose customer favorable behavior towards the company and its product.

The main objective of sales promotion were

1.   To determine the extent to which sales promotion by various soft drinks companies has achieved to desired consumer exposure to various brands for coca-cola soft drinks.

2.   To investigate consumer brand switching behavioral in terms of exposure sales promotional campaigns.

3.   To determine the relationship between sales promotions effect and consumer patronage of the various brands.

4.   To determine whether sales recorded on various brands of coca-cola soft drinks justifies investment in its sales promotion by the various companies.

Based on the objectives of the study four hypothesis were formulated. The population of study were drawn from the users of coco-cola soft drink in Enugu State. Burley’s formula was used to determine the sample size. Questionnaires and personal interviews were used to elicit data from respondents simple tables and percentage were used to analyze data collected.

Based on the analysis, the following findings were made.

1.   Most consumers are influenced by Nigerian bottling plc sales promotion.

2.   The sales promotion messages of Nigerian bottling plc influence their product.

3.   Middlemen confirmed they sell more during Nigeria bottling promotional activities.

4.   Sales promotion by Nigeria bottling plc help to create consumer awareness of their products.

5.   Nigeria bottling plc sales promotion has induced consumers to purchase their product. The researcher therefore, made the following recommendations.

1.   The company should maintain and improve their sales promotion campaign.

2.   More sales promotional activities should be integrated with other promotional tools. In conclusion, the researcher can say that Nigeira bottling plc sales promotional influence consumers to buy more of their products and also the promotions influences distributors to more of their products.

TABLE OF CONTENTS

Abstract

CHAPTER ONE

1.0    Introduction

1.1   Background of Study

1.2   Statement of Problems

1.3   Research Objectives

1.4   Research Question

1.5   Research Hypothesis   

1.6   Scope of Study

1.7   Significance of study

1.8   Limitation of study

1.9   Definition of terms

CHAPTER TWO

2.0   Literature Review

CHAPTER THREE

3.0   Research methodology

3.1   Research Design

3.2   Population of study

3.3   Sampling Design and Procedure

3.4   Data Collection Instrument

3.5   Administration of Data Collection Instrument

3.6   Methods of data analysis

CHAPTER FOUR

4.0   Data Presentation and Analysis

4.1   Data Presentation  

4.2   Test of Hypothesis 

CHAPTER FIVE

5.0   Summary, Conclusion and Recommendation

5.1   Summary

5.2   Conclusion

5.3    Recommendation

References

Questionnaire

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