ABSTRACTS
The means
through which Otukpo local government water board funds its corporation leaves
much to be desired. This result has called for research study to be carried out
on automated revenue computation software for Water Corporation with the local
government as a case study. In view of this development, it is pertinent to say
that modern automated gadget back-up with appropriate software will meet the
challenges of this corporation. The objective of this research is to develop
software that will be able to print report of debtors who are unable to clear
their bills for previous month. The work shall automatically judge the overall
performance of the board either progressively or retrogressively. The work
shall make necessary innovation for revenue computation in the water board. It
attempts to compare the revenue of the board in previous years, present and
years ahead. Finally, this project work aims at designing a package called
“automated revenue computation software”. Using BASIC programming language.
CHAPTER ONE
1.0INTRODUCTION
Water is one of
the basic necessities of life that is required by human beings and living
things for sustenance and growth. Over the years, the masses of the area have
been dependent on public water supply for household use and other important
purposes. But suffice it to say that in all these years, water have been
sparingly supplied by the local government water board as hitter it would be
thus, causing discomfort and inconveniences to the customers. No one may ask
why, was this problem was arising? Well in attempt to answer this question it
could be easily be suggested that, the board was lacking patronage which arose
from a wrong conception of idea on the parts of consumer in terms of public
water supply. More details of these and how the board is computerized will be
discussed later.
1.1 BACKGROUND OF THE STUDY
The water board
was established by Edict of No13 of 1975 in late August 1980, incorporated
under the companies and allied matters acts as a limited liability company. As
public water supply company in the town, the board vested with the
responsibility of producing and selling of water to members of the public on
regular basis. This is possible by the board for private, industrial and
commercial or public customers.
A form is
provided by the board that is a customer will be supplied base on the number or
size of building at the residence. This implies, the supplied cost is computed
with respect to the number of building to be supplied. Also a new customer is
expected to make an advance payment for two (2) months to affect a connection
and defaulter are made to pay reconnection in case of disconnection arises.
Finally all
these procedures are followed after due inspection of residence by an
inspection officer from the board.
1.2STATEMENT OF THE PROBLEM
The water board
has encountered major setback in carrying out her operations. Some of these
setbacks include:
Billing system,
the corporation and their customers suffered in terms of billing which affected
both sides in this case, the board billed her customers more than the service
rendered and some time charged less than their services.
Secondly,
inadequate of water supply by the board to the members of the public due to
manual operation by the board, inspection officers are stressed for moving from
house to house for the cases of connection and disconnection. Manual operation
also causes improper record keeping by the board, record such as information of
their staff, customers and so on.
Finally a lot of
revenue are been wasted by the members of the public who felt that water is a
government owned corporation that it should be supplied free without payment
which caused a great lost to the board supplying them with water.
1.3OBJECTIVE OF THE STUDY
The following
are the objective of this study:
•Annual
production cost of water for the population of Otukpo local government area.
•This work shall
make the necessary innovation for revenue computation in the water board.
•The work shall
automatically judge the overall performance of the board either progressively
or retrogressively.
•It attempts to
compare the revenue of the board in the previous years, to the present date and
years to come.
•The software
should be able to print report of debtors who are unable to clear their bills
for previous month.
1.4RESEARCH QUESTION
Answer Yes or No
•Did customer
paid their bill completely at the end of the month?
•Did the board
consider their customers for bills?
•How many times
the board supplies water weekly or daily, are sure?
•Did the
inspection officer come around?
•Is water been
supplied according to the number of houses within the residence?
•Is the
corporation managed very well by the workers? Etc
1.5SIGNIFICANT OF THE STUDY
The research
work aimed at carrying out as analysis of automated revenue computation
software for water corporation considering the fact that most people
incessantly made utterances commending water corporation in Otukpo L.G.A Benue
State, that it is operating while some say that there is total neglect,
insensitivity to their height and unprecedented exploitation by water
corporation in the face of these conflicting views, it becomes imperative to
facilitate the process of identification of real contributions of water
corporation in the height of the economic aspiration and supply. After useful
suggestions, the researcher is aims at developing and introducing automated revenue
computation software for the water corporations.