CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Benefits and services represent a tangible gain to employees in form of monetary or non-monetary rewards. As the years rolls by, diverse firings benefits continue to be introduced. Ubeku (1985) noted that fringe benefits have grown in the country today as a result of the economic situation while others have grown either as a result of pressure from trade unions or from sheer invitations. He further noted that once a benefit has been given to an employee, it would be difficult to remove.
Nwachukwu (1984) in related study, pointed out that Nigerian employers offer many types of incentive which are competitive and attractive in nature. Flippo (1971) listed some of the most frequent cited advantages of offering employees services which include effective recruitment, improved morale loyalty and good public relations.
This study, however examined the importance of employee welfare service in the Nigeria railway corporation, Enugu. The welfare programme have helped to enhance productivity in the organization. This study is also